Multiple Generations In The Workplace: Effective Communication To Enhance Diversity
Course: #1033874Level: Introductory 1 Hour 5295 Reviews
The importance of understanding the different generations in the workplace, in order to promote satisfaction and facilitate their ability to work together in harmony, is discussed in this course. The varying characteristics of the generations and ways to effectively communicate with and manage individuals with differing generational viewpoints are described.
On Demand
Course Type: Video, Text
CEUs/Hours Offered: ASHA/0.1 Introductory, Related; Calif SLPAB/1.0; IACET/0.1; Kansas LTS-S1370/1.0; SAC/1.0
Course Preview
Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.
Learning Outcomes
- After this course, participants will be able to describe common characteristics of each of the different generations in the workforce.
- After this course, participants will be able to identify the best ways to manage various generations to promote satisfaction and harmony.
- After this course, participants will be able to list different communication styles and the strengths/preferences of each.
Course created on July 17, 2023
Agenda
| 0-5 Minutes | Overview of the topic |
| 5-20 Minutes | Overview of different generations |
| 20-30 Minutes | Generational/educational differences |
| 30-40 Minutes | Communication poll/overview styles |
| 40-55 Minutes | Differences of communication styles/best practices of communication |
| 55-60 Minutes | Summary; Q & A |
Reviews
5295 ReviewsPresented By
Ingrid Provident
EdD, OTR/L, FAOTA
Ingrid M. Provident Ed.D, OTR/L, FAOTA, is a National Education Specialist, for Select Rehabilitation. Dr. Provident has held positions of Program Coordinator, Academic Fieldwork Coordinator, and Associate Professor at major Universities in Pittsburgh, PA.
Ingrid is a highly engaging speaker who holds clinical degrees in Occupational Therapy and Educational Leadership. She has worked in multiple practice settings with the adult and geriatric populations.
Ingrid has been an educator in formal academic settings and presented in more than 70 state, national and international venues. Dr. Provident has facilitated multiple presentations on wellness, communication, and health care. She is a published author and mentor with a passion for assisting in the development of professionals.
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Sponsor Disclosure: This Course is presented by SpeechPathology.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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American Speech-Language-Hearing Assn.
Introductory Level
0.1 ASHA CEUs
California Speech-Language Pathology & Audiology Board
SpeechPathology.com is approved by the California Speech-Language Pathology and Audiology Board as a Continuing Professional Development Provider, approval number PDP 268. This course may meet the requirements for 1 hours of continuing education credit for speech-language pathologists as required by the California Speech-Language Pathology & Audiology Board. The responsibility for determining whether or not this specific course counts toward an individual's requirements for license renewal is up to the individual. Please refer to the CA state board rules regarding allowable topics and self-study limits: http://www.speechandhearing.ca.gov/licensees/ce_req.shtml Live webinars on SpeechPathology.com are not included in the self-study limit under California professional development guidelines.
International Association for Continuing Education and Training
Continued, LLC, DBA SpeechPathology.com, is accredited by the International Association for Continuing Education and Training (IACET). Continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, Continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
Kansas Dept for Aging and Disability Services
Approved for 1 continuing education clock hour(s) for Kansas licensed Speech Pathologists by the Kansas Department for Aging and Disability Services. Long-Term Sponsorship number: LTS-S1370.
Speech-Language and Audiology Canada
Clinically certified members of Speech-Language and Audiology Canada (SAC) can accumulate continuing education equivalents (CEEs) for their participation with SpeechPathology.com. One hour of coursework equals 1 CEE. All SAC members are encouraged to participate in on-going education.