by
Member
on
June 30, 2024
Well organized, good resources.
by
Member
on
June 29, 2024
Nice overview with tools to reference.
by
Abby
on
June 29, 2024
How immediately applicable it is to my everyday professional and personal practice.
by
Andrea
on
June 29, 2024
The examples
by
Alexis
on
June 29, 2024
I learned about how to self-assess nature of conflicts as well as different conflict management styles which were helpful in knowing what kind of leader I am
by
Mary
on
June 29, 2024
Conflict happens no matter our station in life.
by
Member
on
June 28, 2024
CLEAR PRESENTATION
by
Member
on
June 28, 2024
Great!
by
Member
on
June 28, 2024
The content was explained very well and it is very applicable.
by
Member
on
June 28, 2024
I really enjoyed the speaker. His experience across varied settings, and calm and empathhetic manner I feel supported the message and information shared.
by
Christine
on
June 28, 2024
I liked how the instructor visually displayed the concepts in the PowerPoint, and how honest he was when presenting.
by
Member
on
June 28, 2024
I loved the examples!
by
Member
on
June 28, 2024
Wonderful topic! Helpful for everyone
by
Sharon
on
June 27, 2024
Very helpful
by
April
on
June 27, 2024
I don't think this course should have been offered as an audio course. I listened because I was not going to have access to or the ability to look at handout/etc... and the presenter often referred to the slides.
by
Heather
on
June 27, 2024
This is an area that is typically not covered in trainings and while some of the ideas discussed were common sense it was a great refresher on how to approach conflict and things to keep in mind when dealing with others. It was applicable in daily life outside of the work setting as well.
by
Shelby
on
June 27, 2024
Very detailed
by
amanda
on
June 27, 2024
Always good to be reminded about conflicts-sources and solutions-especially in this day and age. To be professional always, these steps are great to follow for conflict resolution.
by
Member
on
June 26, 2024
The presenter was very knowledgeable about the topic and provided useful examples.
by
Mary
on
June 26, 2024
This is a topic that is rarely addressed in the work setting, and yet the knowledge in this seminar is crucial for success in many instances !
by
Member
on
June 26, 2024
The presentation was very easy to follow. I have never taken a course on this topic before & he provided helpful suggestions on how to handle yourself & be aware of others’ perspectives.
by
Member
on
June 26, 2024
I am so appreciative of this course, as the strategies I learned to approach conflict as a clinician are applicable to my personal life as well. My key takeaway is to pause before responding.
by
Bliss
on
June 25, 2024
This was a good refresher course when you are in the mist of conflicts in the workplace. I am interested in the book, Human Centered Leadership, that was mentioned.
by
Nancy
on
June 25, 2024
The presenter is so very knowledgeable and gave specific examples
by
Member
on
June 25, 2024
I have always tended to avoid conflict. The hierarchy and self-care tips have given me tools to use to manage stress when conflicts arise. I can use these in my personal life as well as at work! Excellent presentation, Alex!
by
Aimee
on
June 25, 2024
Helpful to all professionals, regardless of the setting.
by
Member
on
June 25, 2024
I am conflict avoidant by nature so having it all explained objectively was very helpful.
by
Sally
on
June 25, 2024
Handouts and lecture
by
Member
on
June 24, 2024
This was a very informative and practical course. I enjoyed the presentation very much.
by
Member
on
June 24, 2024
Great course!
by
Member
on
June 24, 2024
Slides were confusing, I couldn't tell if he was saying we should or shouldn't be saying those examples on the slides.
by
Jennifer
on
June 24, 2024
I liked how Alex made conflict seem more normal and less scary.
by
Claudia
on
June 24, 2024
Great ideas to address different types of conflict. I really like his quote “sometimes the noble thing to do is to move on,” as we always try to troubleshoot difficult situations, but we must think of our own well-being. Keep up the great work!
by
Cathleen
on
June 24, 2024
personal anecdotal information as instructor has worked in a wide variety of setting
by
Member
on
June 24, 2024
I like how the speaker presented the information. He did an excellent job
by
Suzanne
on
June 24, 2024
Content, handout and Presentation
by
Member
on
June 24, 2024
The verity of the information.
by
Member
on
June 24, 2024
The information presented in this course can be very useful for many types of conflict.
by
Member
on
June 24, 2024
important topic that is not discussed in my district. Helpful information for future conflicts. I want to hear more. I am feeling there is not much I can do in a highly litigious district. The self help tools are what I can look at implementing.
by
Member
on
June 23, 2024
practicality
by
Member
on
June 23, 2024
The instructor's presentation was thorough with real-life examples and "doable" ways to mitigate or relieve conflict in professional settings.
by
Jennifer
on
June 23, 2024
Great information explained in a way that broke down different reactions and consequences. As an SLP in a school setting, I need to talk to people in every single department at some point. The joy breakers are there and I tend to just understand that the time I need to spend with them is limited.
by
Brandi
on
June 23, 2024
can be used outside of the work place
by
Marci
on
June 23, 2024
It is something that is not taught but yet really useful and needed in the work place.
by
Member
on
June 23, 2024
Good information
by
Member
on
June 23, 2024
The content provides strategies on how to properly mitigate conflicts with supervisor, families, patients and colleagues.
by
Member
on
June 23, 2024
The presenter's handout was very well aligned with his oral presentation.
by
Member
on
June 23, 2024
I loved this course
by
Member
on
June 22, 2024
The presenter was really amazing. He spoke in a way that was understandable to the audience. He gave good strategies and resources.
by
Debbie
on
June 22, 2024
Excellent discussion and examples of how to reduce the potential escalation of conflicts. Great handouts.
by
Renee
on
June 22, 2024
I need this for my professional and personal life. Thank you
by
Member
on
June 21, 2024
Very useful topic for leaders and clinicians
by
Sara
on
June 21, 2024
explanations of each term
by
Jean
on
June 21, 2024
Extremely important topic!
by
Member
on
June 21, 2024
Excellent discussion of a topic that is not always addressed
by
Member
on
June 21, 2024
The information was extremely useful for individuals working in healthcare situations when emotions can be heightened.
by
Christopher
on
June 21, 2024
The training provided me valuable tools and information that I will be able to use in my practice.
by
Diane
on
June 21, 2024
It was an opportunity to look and think beyond just me, myself and I. The presenter did an excellent job of focusing on the different perspectives in conversational exchanges.
by
Member
on
June 21, 2024
It was relevant and examples of conflicts related well to my current position
by
Member
on
June 21, 2024
Time management and engagement
by
Member
on
June 21, 2024
loved the examples of what and when to use conflict resolution strategies; provides a great framework for identifying the specific issues as well as weighing each outcome
by
Member
on
June 20, 2024
The presenter provided great explanations and examples of different situations/solutions for how to work through conflict. His examples were relevant to feelings that I have felt throughout my career and didn't know how to best work through at the time.
by
Member
on
June 20, 2024
I think knowing these tools is essential to patient and SLP caseload advocacy.
by
Member
on
June 20, 2024
Great topic! PowerPoint useful as a resource. Enjoyed the mindfulness supports.
by
Member
on
June 20, 2024
I feel like the material was dragged out and could have been covered in one hour
by
Member
on
June 20, 2024
Information regarding disagreement
by
Member
on
June 20, 2024
Great course
by
Member
on
June 20, 2024
The information was very thorough and was easy to understand and apply to real life situations if needed.
by
Member
on
June 20, 2024
Information shared.
by
Member
on
June 20, 2024
I appreciated the speakers knowledge and examples. This was excellent
by
Member
on
June 20, 2024
Dr Johnson's excellent presentation skills and easy to understand/apply tools for use everywhere in life.
by
Tracy
on
June 19, 2024
This is not a commonly addressed topic; it's good to have this information.
by
Member
on
June 19, 2024
I enjoyed that Dr. Johnson had us do polls to keep us engaged and used that information to provide additional information.
by
Christian
on
June 19, 2024
The hierarchy was very helpful.
by
Member
on
June 19, 2024
A good review on how to manage conflicts across multiple scenarios
by
Aimee
on
June 18, 2024
Specific examples
by
Member
on
June 18, 2024
The lecture and handouts were easy to follow.
by
Member
on
June 18, 2024
Lots of details about various methods of resolving and dealing with conflicts
by
Member
on
June 18, 2024
Knowledgeable speaker
by
Member
on
June 18, 2024
I thought the hierarchy was helpful and gave me considerations I hadn’t thought of.
by
Member
on
June 18, 2024
The instructor used good examples to explain his point of view.
by
Paula
on
June 18, 2024
Learned great tools to used not just in work conflict but other situations!
by
Kimberly
on
June 18, 2024
good strategies for conflict resolution
by
Anne
on
June 18, 2024
I took Mr Johnson’s course a few weeks ago, and I would say both the content and delivery were better today.
by
Member
on
June 18, 2024
very helpful
by
Member
on
June 18, 2024
I enjoyed the examples and anecdotes that were shared.
by
Vicki
on
June 18, 2024
Well organized, knowledgeable, concern for learner
by
Susan
on
June 18, 2024
It was good to hear the different stressors and angles with tools to use in diffusing conflicts.
by
Gail
on
June 18, 2024
The presenter gave clear examples when talking about conflict resolution.
by
Jane
on
June 18, 2024
Clarified some of the conflict issues I have dealt with in the past.
by
Member
on
June 18, 2024
Good, clear presentation that delved into many areas that might cause conflict.
by
Alicyn
on
June 18, 2024
Excellent course with a myriad of helpful information. (One piece that is missing is how a local union can interfere with some of his suggestions in a school setting.) However, the presenter was exemplary with regard to his EBR and his positive and knowledgeable communication style.
by
Julie
on
June 18, 2024
The presenter was highly knowledgeable on the topic of conflict. He provided in-depth descriptions of what conflict is and ways and different styles of conflict management.
by
Judith
on
June 18, 2024
Excellent, respected, knowledgable presenter.
by
Member
on
June 18, 2024
I've never had a course like this before and it helped me to reflect on past situations and plan for how I can better comport myself in conflict situations.
by
Member
on
June 18, 2024
This is an Important topic and included great examples.
by
Member
on
June 18, 2024
The presenter was knowledgeable and included many examples as well as references.
by
Kathleen
on
June 18, 2024
Well, many of the ideas presented or concepts, with which I was already familiar, it was helpful to have the ideas outlined so completely. Alex was an excellent presenter.
by
Member
on
June 18, 2024
Excellent content! Excelent presenter!
by
Member
on
June 18, 2024
I appreciate the visuals and hierarchy.
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