by
Karen
on
December 21, 2024
This presenter organized the information in an easy to understand format and gave many examples of the concepts she was teaching. I am going to run off the handout and keep it in my parent binder as a reminder for me.
by
Member
on
December 19, 2024
Gave good points on not how but why its important to handle situations with care.
by
Member
on
December 17, 2024
This course gave good and useful strategies to help with communicating in difficult situations with clients and families.
by
Michelle
on
December 14, 2024
Great information presented. Nicely organized as well.
by
Member
on
December 13, 2024
it was very interesting
by
Member
on
December 8, 2024
How to improve communication.
by
Sharon
on
December 7, 2024
The course was well organized and supported by visual slides. The speaker made excellent points regarding consideration of grief, family capacity, trigger statements, and empathy vs sympathy during the stages of change. Assumptions to avoid and signs of resistance when participating in difficult conversations were also helpful.
by
Member
on
December 7, 2024
Organized and easy to follow
by
Member
on
December 6, 2024
Her experience as both a parent and a therapist was very helpful.
by
Member
on
December 6, 2024
This is pertinent information for ALL of us involved in this type of work. Well communicated and well organized material and helpful for communicating with parents especially.
by
Member
on
December 5, 2024
Great!
by
Member
on
December 4, 2024
the speakers personal examples
by
Meredith
on
December 4, 2024
This had FABULOUS recommendations. I especially enjoyed the section on trigger statements. I think these statements are said so frequently (by common people) to people going through difficult times and we need to be aware to avoid these.
by
Member
on
November 30, 2024
helpful info on communicating with empathy in speech settings and with families
by
Member
on
November 26, 2024
clear and comprehensive
by
Erin
on
November 19, 2024
It can be applied to multiple settings.
by
Nicole
on
November 18, 2024
Excellent insight.
by
Member
on
November 16, 2024
Easy to follow and understand.
by
Member
on
November 16, 2024
Awesome!
by
Member
on
November 9, 2024
Very applicable to many different professions and relationships overall.
by
Christina
on
November 9, 2024
helpful
by
Member
on
November 5, 2024
Clear and concise
by
Member
on
November 3, 2024
We as SLP’s wear many hats, and it’s always a good refresher on how to navigate issues and strategies to help with families.
by
Member
on
November 2, 2024
The speaker gave such great examples from her own personal situations with her daughter and work.
by
Member
on
October 31, 2024
Great content
by
Member
on
October 30, 2024
This information is very helpful when navigating the school setting! It’s useful for communicating with adults and adolescents through difficult situations. They saying “put yourself in someone else’s shoes” is really supported by this course!
by
Member
on
October 30, 2024
good examples
by
Nancy
on
October 22, 2024
Introductory review of communication styles with familiar examples provided. Especially enjoyed the emphasis on empathy vs. sympathy!
by
Kimberly
on
October 17, 2024
This was excellent information and a new approach I can use.
by
Member
on
October 14, 2024
Helped to understand acceptance and family reactions
by
Courtney
on
October 12, 2024
Great presentation for professional environment and life in general. Easy to follow lecture and notes.
by
Member
on
October 9, 2024
Good content
by
Jessica
on
October 8, 2024
I liked that the presenter gave lots of situations that could prove to be difficult.
by
Member
on
October 7, 2024
Well stated and easy to grasp.
by
Member
on
October 7, 2024
very appropriate topic
by
Member
on
October 5, 2024
I appreciated the suggestion that families will be more successful when therapy goals are family-centered rather than goals established by the professional.
by
Member
on
September 25, 2024
Great information. Really learned a lot.
by
JoAnn
on
September 18, 2024
Excellent presenter. I'll be using this information immediately. Appreciated the personal experiences and perspective the presenter shared. :)
by
Jennifer
on
September 17, 2024
Very interesting and useful information. I learned a lot of new things.
by
Member
on
September 13, 2024
questions were really good at the end
by
Member
on
September 12, 2024
clear and informative
by
Rebecca
on
September 10, 2024
Clearly presented information, clear strategies to employ
by
Member
on
August 31, 2024
How we address our clients and families is everything how we reach and how we “lose” them. Thank you.
by
Lori
on
August 25, 2024
The talk included many specific suggestions!
by
Member
on
August 15, 2024
nice to have parent perspective
by
Member
on
August 13, 2024
I liked how the presenter used her experiences with her hearing impaired daughter to emphasize a point.
by
Member
on
August 8, 2024
The presenters were very interesting.
by
Athena
on
August 4, 2024
Use this information when reviewing results of evaluation and presenting an IEP.
by
Member
on
August 4, 2024
It can be a very difficult area to address practically.
by
Member
on
July 29, 2024
Insightful information!
by
Member
on
July 28, 2024
Oftentimes, people don't pay attention to people's reactions to what one says, so they don't reflect on ways to change their comments. This was good for that. There were lots of good suggestions!
by
Member
on
July 28, 2024
I had never really had a direct course in this, so it was interesting to read about.
by
Member
on
July 20, 2024
Interesting and helpful presentation.
by
Ellen
on
July 18, 2024
Wow wow wow. What a fantastic presentation. This is exactly what I came for and I feel so equipped. Thank you so much.
by
Sarah
on
July 16, 2024
Great course, something that would benefit anyone working with people!
by
Member
on
July 10, 2024
very detailed and gave many examples
by
Member
on
July 10, 2024
This course was interesting and well presented.
by
Member
on
July 9, 2024
Well written article that broke down all aspects of communication and gave lots of examples along the way.
by
Olivia
on
July 8, 2024
Helpful information to use with families during early intervention
by
Member
on
June 26, 2024
The presenter shared her own personal experieces as a professional and as a parent of a child with a disability.
by
Member
on
June 26, 2024
Helpful information for working with families navigating the challenges of having a disabled family member.
by
Michelle
on
June 23, 2024
Concise and well-written information. Great examples, tips, and strategies,
by
Member
on
June 19, 2024
This course will be especially helpful to apply the tenants during IEP meetings. Thank you.
by
Member
on
June 15, 2024
It is very helpful to know what statements to avoid using when talking with others. The presenter gave great examples from her own personal experiences.
by
Member
on
June 11, 2024
Insightful information provided to enhance communication skills, especially in challenging situations
by
Member
on
June 10, 2024
The course was very concise and informative.
by
Heather
on
June 7, 2024
The presenter provided really good information about motivational interviewing. She is engaging and shared personal stories that were supportive examples of "good to do" and "not good to do" when conversing with others in difficult situations.
by
Rebecca
on
June 3, 2024
There were so many wonderful ideas for interacting with therapy families and clients during difficult conversations. I will definitely use the open-ended questions more.
by
Julie
on
June 1, 2024
Can be used in many different settings and situations.
by
Member
on
May 31, 2024
Wonderful to have a CEU that targets communication but not in relation to disorders. Good information clearly explained that is applicable to every setting.
by
Allison
on
May 18, 2024
We all encounter difficult situations.
by
Member
on
May 17, 2024
The presenter used her personal experiences to enhance the presentation.
by
Ruth
on
May 14, 2024
Sharing specific phrases to avoid/use when talking with families was very helpful.
by
Member
on
May 8, 2024
As SLP's we are supposed to be excellent communicators, but we are often in difficult situations. This course shared some great points and examples.
by
Christie
on
May 5, 2024
the presenter conducted her course with very apparent emotions based upon personal experiences. It made her presentation very powerful and memorable.Thank you!
by
Member
on
May 4, 2024
This course highlights strategies while using a multi-perspective lens into why/how/what when engaging in difficult conversations. Many great points and suggestions.
by
Member
on
April 14, 2024
The presenter was very knowledgeable in the content she shared and included several great examples/scenarios to help the audience improve their understanding of the material presented.
by
Laura
on
April 10, 2024
The instructor was wonderfully clear and detailed about how to improve communication in all situations, not merely in the therapy session. I feel like I will use this info every day no matter where I might be!
by
Member
on
March 27, 2024
Topic that is central to our work as SLPs -important to understand and practice empathy and how to handle difficult discussions
by
Member
on
March 26, 2024
Great
by
Member
on
March 20, 2024
The course included information that will facilitate healthy communication with patients in a variety of difficult situations.
by
Member
on
March 10, 2024
This was a great and helpful course!
by
Lois
on
March 2, 2024
The course was very interesting and applicable to the population with which I work.
by
Vanessa
on
February 26, 2024
I hear/am a part of conversations like what this course targeted almost every single day that I am working as an SLP within the school system - it is so important to not be robotic when it comes to targeting needs for those with disabilities, having a disability does not mean they can't still accomplish things within their own means!
by
Member
on
February 19, 2024
Excellent course! I loved focusing on a client's strengths and a strength-based approach. Learning about motivational learning was also very helpful. I am going to use this right away. Connecting with parents and families is so important.
by
Lesa
on
February 6, 2024
Presenter was humbly honest as a professional and parent.
by
Member
on
February 4, 2024
Learned a lot and enjoyed content.
by
Member
on
January 27, 2024
not often discussed topic and important for SLPs to be aware of.
by
Katie
on
January 26, 2024
Instructor was very knowledge able the content being shared.
by
Member
on
January 22, 2024
Great perspective. Very practical in clinical and everyday situtations.
by
Member
on
January 8, 2024
Good topic
by
Karen
on
January 6, 2024
Easy to understand information that is applicable to my workplace and position.
by
Sarah
on
January 3, 2024
Having sophisticated strategies for communicating with caregivers and colleagues, especially as a profession who assist in communication, is incredibly important. Thank you for this course.
by
Tracy
on
December 30, 2023
Use of personal experience with daughter who is medically complex.
by
Member
on
December 30, 2023
I appreciate the bullet points and narrative combined with the presenter's personal journey. Remembering to be family-centered seems integral, but our perspectives change as we become parents and sometimes parents of a child with special needs. I thought Ms. Marshall shared this information in the way we would carry it out, with empathy and sensitivity
by
cathy
on
December 30, 2023
Good information
by
Kathryn
on
December 29, 2023
The ability to share recommendations, diagnosis etc. in an empathetic way is so important. Lots of great information and suggestions in this course.
by
Member
on
December 29, 2023
Great information provided!
by
Shelley
on
December 28, 2023
This course was helpful in personal communication as well, outside of the work setting. Really great insight!
by
Member
on
December 27, 2023
the examples
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