by
Member
on
June 29, 2024
organized, enthusiastic, and detailed.
by
Member
on
June 28, 2024
The presenter was awesome! She was very engaging and organized.
by
Member
on
June 28, 2024
It was good to remember to take time and that parents are the BEST advocates. They want to understand and may not see it our way.
by
Christine
on
June 28, 2024
Lots of great examples phrases and charts
by
Member
on
June 28, 2024
This was a great reminder to be more mindful of EQ when dealing with what I perceive as difficult parents or colleagues.
by
Member
on
June 26, 2024
Knowledgeable speaker who was easy to listen to. Would have enjoyed some more real-life examples though.
by
Member
on
June 24, 2024
Great strategies for somebody, even if I haven't really faced these situations yet.
by
constance
on
June 24, 2024
Good examples of what to say and how to say it.
by
Michelle
on
June 22, 2024
Excellent information, concise format, enjoyed speaker.
by
Member
on
June 21, 2024
Great presentation, including helpful tips and suggestions!
by
Member
on
June 19, 2024
I enjoyed this course and it was a good reminder of facts I knew. It’s good to review this topic before a “tough” meeting so it can easily be accessed when needed.
by
Member
on
June 18, 2024
She was very knowledgeable and enjoyable to listen to.
by
Member
on
June 18, 2024
Gave me a lot to think about Looking at myself and how I can conduct myself and help through confrontations versus avoiding them
by
Member
on
June 18, 2024
This course has helped me with strategy with dealing with conflict. It has also heighten my awareness of my own short-comings and demonstrated how to improve them.
by
Member
on
June 17, 2024
very straightforward and useful informatoin
by
Member
on
June 17, 2024
Fantastic information that can be applied to both professional and personal life situations. Thank you!
by
Member
on
June 17, 2024
Very helpful
by
Member
on
June 17, 2024
Reviewing examples of conflict or disagreement during IEPs was helpful
by
Member
on
June 14, 2024
Very informative and relatable to our field and IEP meetings in general. Helps an SLP develop skills and a plan for self awareness and EI building skills.
by
Callie
on
June 13, 2024
Such a great course for managing IEP meetings that are difficult
by
Member
on
June 12, 2024
Presenter was very knowledgeable about this topic. She was engaging and humorous at times. Excellent information. I wrote so many notes!
by
Member
on
June 12, 2024
helpful for real work situations
by
Member
on
June 11, 2024
Presenter was transparent and provided good visuals and examples on ways to deescalate conflict.
by
Member
on
June 10, 2024
Good positive communication pointers that are very useful!
by
Member
on
June 10, 2024
love it!!
by
Member
on
June 10, 2024
The instructor was well spoken and taught material in an easy to understand manner.
by
Member
on
June 9, 2024
Great info on EQ
by
Member
on
June 8, 2024
Great strategies for emotional intelligence and positive communication. Thank you.
by
Nicole
on
June 7, 2024
Presentation of her information was very organized and she shared the information very well. Not a lot of examples, but enough to understand her point. I could have gone down many rabbit holes with this topic, but she was very well on task and kept to the topic at hand. Great presentation.
by
Member
on
June 6, 2024
Her tone of voice keeps you engaged and it was a very practical course.
by
Member
on
June 6, 2024
good insights to being introspective
by
Sanjuana
on
June 6, 2024
This course brings in concepts from other disciplines with application to speech and language in the schools.
by
Member
on
June 6, 2024
tangible examples of things to do or say
by
Deborah
on
June 4, 2024
I’m not alone in dealing with these conflicts and not to take it personally
by
Member
on
June 3, 2024
I liked that you gave specific phrases to help.
by
Anastasia
on
June 3, 2024
Well organized, clear and thorough.
by
Michelle
on
June 1, 2024
Great information to help with difficult meetings.
by
Member
on
May 31, 2024
I wish it was a longer presentation - good tools for critical conversations
by
Member
on
May 31, 2024
Great information to reflect upon and use both professionally and personally.
by
Member
on
May 30, 2024
I enjoyed the participation with multiple self-assessments we could take along with the course.
by
Traci
on
May 29, 2024
Great tips for handling conflicts!
by
Member
on
May 28, 2024
It's very applicable for my role as a school based SLP.
by
Member
on
May 28, 2024
I don't work in a school, so IEP meetings are not part of my job but still very valuable information for meeting with co-workers, patients, and personal life situations.
by
Janet
on
May 28, 2024
The content of this course is very interesting to me and immediately useful.
by
Emily
on
May 27, 2024
The flow of the presentation was easy to follow and it was helpful to hear real-life examples to connect the information to real-life contexts.
by
Member
on
May 27, 2024
Presenter was great, just not super relevant information for what i needed.
by
Member
on
May 27, 2024
The presenter covered all facets and gave some excellent points to keep in mind for parent interactions.
by
Alyssa
on
May 24, 2024
The information was very helpful in regards to handling conflict and how to resolve it.
by
Member
on
May 23, 2024
This is a great reminder of what parents are going through emotionally as well as a reminder to be aware of your own emotions and how they could impact your words and actions.
by
Member
on
May 23, 2024
Applicable information on how to handle difficult situations
by
Member
on
May 20, 2024
Excellent strategies/skills that are immediately applicable to my next meeting!
by
Member
on
May 20, 2024
this information provided is very applicable to my area.
by
Member
on
May 13, 2024
Great information
by
Member
on
May 12, 2024
It forced me to look at myself objectively
by
Barbara
on
May 11, 2024
It was the most comprehensive course I have had on the topic. Increased my self knowledge. Will help in future negotiations.
by
Member
on
May 10, 2024
The presenter shared real life situations that I have come across in my work. She gave ways to deal with the situations that are usable right away. She made me have "ah ha" moments while listening.
by
Member
on
May 8, 2024
The presenter was very knowledgeable in the area.
by
Member
on
May 7, 2024
presentation served as a reminder of conduct esp during difficult IEP meetings
by
Member
on
May 6, 2024
This course brought about a lot of introspection for me.
by
Member
on
May 5, 2024
GOOD SUGGESTIONS ON WORDING TO USE
by
Member
on
May 4, 2024
Gave me some very effective strategies to manage difficult situations
by
Member
on
May 3, 2024
Enjoyed this course. Will take several things into IEP meetings and conversations with a range of parents and staff members.
by
Julie
on
April 29, 2024
She had slides that were easy to follow with her presentation. She had excellent specific ideas and tips in handling anger.
by
Debi
on
April 29, 2024
I can use this information in my work
by
Member
on
April 25, 2024
The frankness of the discussion.
by
Member
on
April 24, 2024
The best information I have received and bonus that it applies to all aspects and relationships in life, not just professional ones. Kudos to you!
by
Member
on
April 23, 2024
While much of what is discussed feels intuitive, having these skills explained in an organized, logical way brings them to the forefront of your consciousness.
by
Member
on
April 22, 2024
It provided good suggestions on how to phrase questions when speaking to parents on the phone or during IEP meetings. Also, the presenter reminded me that I need to be aware of my emotions and how I may come off to parents when engaging in a conversation.
by
Kate
on
April 22, 2024
I have never received this kind of information in a course before. I feel like it is something that is inevitably encountered, but I have never been given specific direction in this area.
by
Member
on
April 22, 2024
Very informative and provided relevant information when working with parents/team members.
by
jason
on
April 19, 2024
it emphasized how important emotional intelligence is
by
Regina
on
April 18, 2024
This is a topic you don't hear much about but it impacts us in every human relationship we have. I found it extremely interesting.
by
Member
on
April 18, 2024
Well developed presentation with easy to follow handouts to review and keep as a reference to reinforce my understanding.
by
Member
on
April 18, 2024
The course was excellent, but in my opinion, there should always be time left over to answer questions. By addressing questions, participants can clarify concepts and deepen their understanding of the material.
by
Member
on
April 17, 2024
In my professional life, I have worked as a SLP, special education teacher, program specialist, coordinator of dispute resolution and director of special services. I have taken many courses on solving disputes with parents. This was the first that included the critical concept of emotional intelligence.
by
Member
on
April 15, 2024
The presentation could have been more organized. There was a lot of information that is useful and could be presented differently.
by
Member
on
April 12, 2024
well made visuals, easy to follow content, clear explanations with relevant examples
by
Karen
on
April 11, 2024
The speaker gave very specific examples and ideas on how to participate in difficult conversations with parents.
by
Susan
on
April 11, 2024
Ms. Mount has always presented very practical and applicable information in her courses.
by
Member
on
April 7, 2024
Practical skills to deal with parents
by
Member
on
April 5, 2024
Relates to all areas of speech pathology despite population or location
by
Member
on
April 4, 2024
IEPs are tough, and the silence or violence and parents getting an advocate or going to the media is something I've seen over and over. I always need more tools to address these challenges.
by
Member
on
April 2, 2024
Excellent course
by
Breanne
on
April 2, 2024
Her experience was really valuable as both a parent and provider, and this information is frequently needed in our field. It was very practical.
by
Baleigh
on
April 1, 2024
I am constantly having conversations with parents, especially those with children on IEPs. This was a great refresher about the parent perspective and how to handle these difficult conversations.
by
Jill
on
March 30, 2024
Overall, this was an extremely informative seminar that taught me so much about behavioral versus sensory dysregulation/regulation.
by
Member
on
March 30, 2024
Information presented will be extremely useful in all areas of life, not just in professional relationships and work situations.Very helpful.
by
Member
on
March 30, 2024
This course included critical aspects of communication that enable professionals to manage difficult conversational situations.
by
Member
on
March 29, 2024
The visuals were very helpful
by
Alissa
on
March 28, 2024
Awesome class! Such great information.
by
Member
on
March 27, 2024
presenter was easy to follow
by
Melanie
on
March 26, 2024
It was informative and to the point!
by
Member
on
March 25, 2024
The instructors teaching style is organized and conducive to learning.
by
Member
on
March 24, 2024
The information shared in this presentation was valuable not only for the work situation but for life itself. The presenter was well organized and supplemented her presentation with personal examples.
by
Mary
on
March 23, 2024
Absolutely loved this course! Marva was engaging and shared her personal experiences to enhance this class. All special education personnel should take this class, especially administrators! Excellent class and I will remember to use my words wisely as Marva encouraged throughout this presentation!
by
Member
on
March 22, 2024
I loved the self-assessment! Reflecting and thinking about a situation that I've had in previous times in my life helped me understand how I could have worked differently.
by
Member
on
March 17, 2024
Excellent presentation of material!
by
Member
on
March 16, 2024
Great strategies !
by
Member
on
March 16, 2024
This course provided me with the tools needed to have difficult conversations with parents. Everything was explained clearly and honestly, and it gave a fresh perspective on how to have these conversations.
by
Melissa
on
March 11, 2024
The presenter related the course content to relevant real-life examples that occur in the field. She gave examples of how small changes to our own demeanor and the way we present our opinion truly does impact others and can make or break the emotional outcome of a situation.
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