by
Mary
on
November 19, 2024
How important it is to remember it's about their kid and not you.
by
Nancy
on
November 18, 2024
Course material can be applied to IEP meetings and other settings as well.
by
Member
on
November 17, 2024
conflict resolution is important
by
Carol
on
November 16, 2024
I appreciated her perspective from the other end of the table (as a parent).
by
Member
on
November 15, 2024
I'm in counselling right now because my daughter in law has taken away the privilege to see my grandchildren. This has been a very very difficult last 11 years and now my son treats me like my daughter in law - with great disrespect. I hope I can try some of these strategies to not follow a legal path to regain visitation with my grandchildren.
by
Member
on
November 14, 2024
The speaker included a lot of great information to remember during difficult conversations as well as areas to work on for increased self-awareness.
by
Member
on
November 12, 2024
very helpful content for both work situations and relationships in general; practical strategies given
by
Member
on
November 12, 2024
Learning new ways of how to deescalate a difficult conversation was very beneficial.
by
Member
on
November 9, 2024
Beginning with participant completing emotional intelligence Quiz. Excellent presentation of strategies!!
by
Member
on
November 8, 2024
She gave specific ways to de-escalate situations in order to have meaningful conversations with parents about their child.
by
Stacey
on
November 6, 2024
I really enjoyed this course. I felt it was very well laid out. The only thing I feel that could’ve added to it would have been if there had been more examples with either role play or video and examples of de-escalation.
by
Member
on
November 5, 2024
The course gave great tips for using active listening to enhance relationships and collaboration.
by
Member
on
November 5, 2024
I often encounter adversarial parents. This course gave me some tips and tricks to get through the iep or other meetings to end with what's best for the student.
by
Member
on
November 5, 2024
examples of exactly what we can say in situations of high conflict.
by
Member
on
November 4, 2024
Strategies when speaking during uncomfortable meetings.
by
Member
on
November 3, 2024
The course was laid out well and the instructor did a good job of explaining topics thoroughly.
by
Lisa
on
November 2, 2024
This course was on a subject that is not heavily addressed.
by
Member
on
November 1, 2024
The information and examples
by
Member
on
October 28, 2024
Very good information not just for work but also personal life. She presents with passion and very clearly which is so important .
by
Member
on
October 27, 2024
This was a great course on how to handle difficult meetings and conversations. Lots of practical tips and suggestions!
by
Rebecca
on
October 25, 2024
It had good specific examples of conversations to have and the words to say.
by
Member
on
October 25, 2024
It was very organized and informative. There was a lot of insight shared regarding EQ.
by
Member
on
October 24, 2024
Great information provided on how to approach challenging meetings/collaborations. Practicing healthy EQ is vital when interacting with others. I try to remember that everyone has their own struggles and perspectives, and the ultimate goal of all stakeholders is to find the best fit for our students.
by
Member
on
October 24, 2024
Critical information for good job performance in any work environment.
by
Member
on
October 18, 2024
This course gave a lot of wonderful suggestions and ideas on how to handle difficult meetings with parents and other professionals. Very practical for the work setting.
by
Member
on
October 18, 2024
The examples.
by
Samantha
on
October 18, 2024
I loved the presenter. She was relaxed but knowledgable and used her real life examples to show that what she was teaching really works. Thank you!
by
Julie
on
October 16, 2024
Love all the recommendations/examples of how to approach/defuse difficult situations.
by
Member
on
October 15, 2024
I think that not everyone knows how to control themselves in these types of situations, and this course gave those people clear ideas.
by
Michelle
on
October 15, 2024
Great examples! I learned a lot for my professional and personal life!
by
Christina
on
October 15, 2024
Excellent
by
Member
on
October 15, 2024
Clear explanations, real life examples and application
by
Kelly
on
October 14, 2024
Excellent intro to shaping your effectiveness as a leader in IEPs.
by
Member
on
October 14, 2024
This course was very fast moving, relevant and organized.
by
Member
on
October 14, 2024
This was a great course! There was a lot of useful information to deal with difficult conversations that I will use
by
Brianna
on
October 14, 2024
I love that we are talking about emotional intelligence in professional settings!
by
Megan
on
October 14, 2024
Easy to understand content and realistic suggestions for clinical implementation.
by
Member
on
October 14, 2024
real life examples
by
Member
on
October 14, 2024
The content was presented in a way that was detailed, yet easy to process, as well as being easy to directly apply in the workplace.
by
Denise
on
October 14, 2024
I loved that she provided a lot of visuals.
by
Anna
on
October 13, 2024
Very applicable and well done.
by
Kathryn
on
October 11, 2024
clear and practical information. immediately applicable.
by
Member
on
October 11, 2024
Ease of understanding
by
Diana
on
October 8, 2024
The content was great to use during IEP meetings to reach common ground and reduce/avoid conflict. There were a few audio issues, but it was still a wonderful session to increase self-awareness and approaches to connecting with families.
by
Member
on
October 8, 2024
I think the topic is very important. It's normal for families to have strong emotions and desires when discussing their child's needs. To be able to work through a conflict in a way that benefits the child and does not impede parent/teacher relationshis is very valuable.
by
Jessica
on
October 7, 2024
I enjoyed the presenter's explanations and examples, and it felt easy to relate with what she was saying.
by
Jeanette
on
October 5, 2024
Approachable and applicable suggestions for handing difficult moments and challenging conversations
by
Member
on
October 3, 2024
This was an important topic that is not always touched on. It was definitely useful, and I appreciated the real-life scenario examples from the speaker!
by
LaJoy
on
October 3, 2024
I liked that it encouraged self-reflection & problem solving.
by
Member
on
October 2, 2024
Information provided was very well organized and can help me improve my EQ even outside of work.
by
Member
on
October 2, 2024
Such applicable information. This should have been split up into a 3-part course with an entire hour of conversational examples! Didn't touch on grief nor get through current slides. Maybe a dual presentation to demonstrate a potential real time conflict resolution.
by
Member
on
October 1, 2024
Important subject matter and delivered in a straightforward, relaxed informative way. I wish the EQ quiz questions at the beginning were numbered.
by
Member
on
September 30, 2024
I can share this with my families, but also in other areas, ie my own family conflicts.
by
Jessica
on
September 27, 2024
It was a good opportunity to evaluate my own emotional intelligence and how to strengthen it during difficult IEP meetings
by
Member
on
September 27, 2024
The slides were detailed and the topic pertinent to me
by
Member
on
September 25, 2024
Enjoyed this information so much. Definitely helpful when conducting a meeting with parents.
by
Member
on
September 24, 2024
The speaker explained things clearly and used examples.
by
Member
on
September 23, 2024
great tips talking to parents. helped me self-reflect on what i do/do not do correctly
by
Member
on
September 23, 2024
Valuable information with relatable examples. Potential for positive impact on all relationships. Well-organized.
by
Member
on
September 23, 2024
I loved this course!! So relevant and engaging! I would love more of "how to handle difficult IEP meetings!"
by
Member
on
September 21, 2024
This course is packed with information about the brain and responses to uncomfortable situations and strategies to use when engaging in uncomfortable conversations. I feel the presenter could easily make this a 2 hour class. This is such an important topic.
by
Member
on
September 20, 2024
I enjoyed this course and the fact that it can be applied to all areas in life and relationships at work at personal.
by
Member
on
September 18, 2024
Gave lots of good strategies for dealing with challenging conversations.
by
Jan
on
September 18, 2024
I really enjoyed this course. She's an excellent speaker and very relatable. This information has an application broader than the therapy room.
by
Member
on
September 17, 2024
It provided an overview on emotional intelligence and how that impacts our interactions and relationships with IEP team members.
by
Member
on
September 15, 2024
Wonderful manner & examples
by
Member
on
September 13, 2024
The presenter appeared to be very knowledgeable about the topic. I enjoyed that she shared her own experiences during difficult meetings.
by
Member
on
September 11, 2024
I enjoyed the self assessment in the beginning. It definitely brought awareness to different areas in my life that I need to improve on to grow my EQ. I also enjoyed the many ways to de-escalate a situation and being mindful of body language.
by
Karen
on
September 10, 2024
This is an area in which I need a lot of personal development. The instructor introduced many strategies and resources I may use to improve my ability to handle conflicts both personally and professionally.
by
Megan
on
September 7, 2024
The applicability to my every day work and the real world applications made it excellent. The presenter was very knowledeable.
by
Member
on
September 6, 2024
Good information in regards to behaviors , how to handle situations w/others and to not react.
by
Member
on
September 5, 2024
The content was thought-provoking and applicable.
by
Rachel
on
September 1, 2024
One of the best, most practical and applicable courses I’ve taken on this site! Great information for anyone in any service area in the field.
by
Cheryl
on
August 31, 2024
She had a lot of material on the subject and a lot of useable information to avoid conflict. The goal should be to keep communication open to achieve the child and the family.
by
Member
on
August 29, 2024
I liked that the instructor was honest about some of her own failings in communicating with parents in the past.
by
Member
on
August 28, 2024
It was a good course but very rushed at the end.
by
Member
on
August 27, 2024
The information presented was relevant to practice for any clinician and could be applied even outside of practice when interacting with others in general. It was helpful to have a reminder to stop and think carefully about our interactions with families and how important it is to be self aware and to have social awareness.
by
Member
on
August 23, 2024
I feel this course will help me plan for conversations with parents and even colleagues. It was helpful to examine myself and my role as a communicator.
by
Member
on
August 22, 2024
This was a good beginning of the school year course and lays the groundwork for difficult meetings.
by
Member
on
August 21, 2024
I liked her suggestions that also carry on with anyone difficult we are dealing with in life. I like how she showed how to be strong and not cave in but also show empathy towards parents and to listen to them and show we all want what is best for the student.
by
Member
on
August 21, 2024
Learned more effective ways of managing difficult meetings with parents and caregivers.
by
Member
on
August 21, 2024
Very good practical information that can be used in both a professional and personal setting. Reminded me of how important listening and empathy is resolving a conflict.
by
Member
on
August 20, 2024
This course provided realistic situations that is not taught in school. The information in this course will help me professionally and personally.
by
Member
on
August 16, 2024
Easily understandable with good examples
by
Member
on
August 16, 2024
Very good information. This should be an in-district training for all SLP's each new school year. Very useful information.
by
Member
on
August 16, 2024
Engaging topic
by
Member
on
August 15, 2024
Great information that can be carried over into any settings.
by
Andrea
on
August 15, 2024
Good examples
by
Member
on
August 15, 2024
good reminders
by
Janice
on
August 13, 2024
learning how to handle your emotions in a difficult situation/
by
Member
on
August 13, 2024
Overall, an excellent course with keen insight to apply in day-to-day on-and-off the job.
by
Member
on
August 11, 2024
I really enjoyed this topic and great tips and tricks for difficult situations and conversations.
by
Susan
on
August 9, 2024
I loved the humility and wisdom of this presenter. This kind of content re dealing with parents is sorely needed!
by
Trisha
on
August 7, 2024
Immediately applicable to daily practice
by
Member
on
August 6, 2024
very informative thank you
by
Member
on
August 6, 2024
Interesting and beneficial to daily teaching
by
Member
on
August 6, 2024
I like how she taught us about our own EI.
by
Courtney
on
August 5, 2024
Wonderful breakdown/examples, good graphics
by
PATRICIA
on
August 5, 2024
This course was invaluable for the purpose of working with colleagues, supervisors and administrators. I can see some of the characteristic "blind spots" in some of them and in myself. I found this so enlightening.
by
Amanda
on
August 4, 2024
Enjoyed the course and information.
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